Most engagements take six to eight weeks from first call to workshop day. Here is what happens at each stage.
You call or email us. We schedule a 30-minute video call (or phone call if you prefer) within three working days. During this call we ask what prompted you to look for a workshop, who would attend, and what a good outcome looks like for you. We are honest about whether our programmes fit your situation. If they do not, we will say so and suggest alternatives where we can.
This call is free and carries no obligation.
We interview 3 to 5 people from your team by video call, each conversation lasting about 25 minutes. We ask about their day-to-day challenges, the management behaviours that help or hinder them, and what they wish their manager (or they themselves, if they are the manager) did differently. These interviews give us the raw material for the scenarios and exercises we will build.
Everything said in these interviews is treated as confidential. We share themes with you, never attributable quotes.
Our facilitator writes the workshop agenda, including custom case studies, role-play briefs and discussion prompts drawn from the discovery interviews. We send you a draft agenda with a description of each activity and its learning objective. You review it, suggest changes, and we finalise within a week. At this point we also confirm the date, venue and participant list.
One week before the workshop, each participant receives a short pre-work pack by email. It takes about 20 minutes to complete. The pack includes a self-assessment questionnaire and a brief reflection exercise asking them to describe a recent leadership challenge they faced. This pre-work means participants arrive ready to engage rather than spending the first hour warming up.
The facilitator arrives at your venue 45 minutes early to set up the room. A typical full-day session runs from 9:30 to 16:30 with a lunch break and two shorter breaks. The day alternates between short input sessions (15 to 20 minutes of teaching), structured practice (role-plays, peer coaching triads, case-study discussions) and group debrief. We keep lecturing to a minimum. Most of the time, participants are on their feet, practising.
At the end of the day, each participant writes their personal action plan: two or three specific behaviours they will start, stop or change within the next 30 days.
Within five working days the facilitator sends each participant individual written feedback on their action plan. At the 30-day mark, we email a short check-in asking what they have tried and what has been difficult. At 90 days we do a second check-in. If anyone is stuck, we offer a 30-minute coaching call at no extra cost.
We also send the commissioning manager a summary report covering aggregate feedback scores, key themes and our recommendations for next steps.
Every workshop booking includes the following deliverables at no extra charge.
Written case studies and role-play briefs tailored to your organisation, delivered as a PDF you can reuse internally.
A structured template each participant fills in during the workshop, reviewed and annotated by the facilitator afterwards.
A written report for the commissioning manager covering feedback scores, themes and facilitator recommendations. Delivered within ten working days.
Accredited certificates for each participant, emailed as PDFs within five working days.
From first call to workshop day, most engagements take six to eight weeks. Here is a rough breakdown of how that time is spent:
If you need a faster turnaround, we can compress the timeline to three weeks for single-day workshops. The senior retreat requires at least ten weeks because of venue logistics.
The first step is a 30-minute call. No cost, no obligation. Tell us about your team and we will suggest the right programme.
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